It’s all about it!

$21.00 inc GST

It’s all about it! is a comprehensive guide to effective communication. What is it!? It! is the behaviour of a person, and understanding it! means recognising that effective communication relies on behaviour, not personal judgement. When we grasp this concept, we can use our skills to:
  • listen effectively
  • ask the right questions
  • be mindful of how we speak and
  • provide quality feedback.
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Description

It’s all about it! is a comprehensive guide to effective communication. What is it!? It! is the behaviour of a person, and understanding it! means recognising that effective communication relies on behaviour, not personal judgement. When we grasp this concept, we can use our skills to:
  • listen effectively
  • ask the right questions
  • be mindful of how we speak and
  • provide quality feedback.