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Own it! Navigating the Accountability Maze at work

Being accountable means taking responsibility for our actions, behaviours, performance, and decisions (Amin, 2022). This means being committed to our work and taking responsibility for the results. This week, my work with mid-level leaders focused on developing accountability in the workplace.

A lack of accountability leads to incomplete tasks, low productivity, low trust, and low morale, to name a few. To mitigate accountability at work, we may wish to consider clear goals and expectations, real and relevant timelines, a culture of ongoing, quality feedback, and processes to hold one another in check. “When accountability systems are viewed as fair and dignified, you are four times more likely to have people be honest with you” (Carucci, 2022).

So, to ensure that accountability is front and centre, consider that accountability needs to be solutions-focused, fair and transparent, inclusive of stakeholder voices, and reflective of restorative practices.

How do you hold yourself accountable at work? How does the organisation for which you work hold its staff accountable?

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